The customer is ready to throw the vehicle at half the price in just 5 months Because He has spent 10 thousands in just 3 months for the maintenance of an Okinawa scooter. Okinawa manufactures cheap quality electric scooters and sells them at high prices. Further the aftersales service of the company is pathetic.
By looking at the Okinawa scooter complaints, It seems Okinawa is looting customers. We do not want cheap-quality made in India electric vehicles. We value high-quality products and services. Okinawa Autotech failed to provide bare minimum level of customer service.
I agree that the look and design of Okinawa Scooters are good but the performance is pathetic. The maintenance cost of okinawa scooters is very high and no reliable customer service is available. So Why put yourself into trouble by purchasing a cheap-quality okinawa scooter.
Okinawa Company and its dealers tell lies about the performance of the vehicles. They make false promises just to sell okinawa scooters anyhow. So do not trust them to blindly read the customer reviews of okinawa scooters before buying one.
Worst customer service is one common thing that I have found in the most okinawa scooter complaints. I am also a okinwa scooter user and I feel that okinawa scooter dealers are not interested in providing aftersales services. They are just focused on selling scooters. Even the company does not reply to emails and phone calls.
As I have already said, Okinawa is selling cheap quality scooters under the made in India campaign. The maintenance cost of okinawa scooters is very high and the company does not honor the warranty given on any parts. So You have to repair/replace parts at your own expenses even during the warranty period.
The speedometer of Okinawa Scooters shows an incorrect kilometer so that customers feel that they have driven vehicles for a longer distance. The battery performance is also poor and below expectations. If they say 90km per hour, you just divide it by 2 you will get the actual data.
Most of the customers have quoted that they have been misled by the company through false promises. I have also been misguided by Gorox Electric about the performance of Okinawa Scooter.
Yes, Speedometers of okinawa scooters are fake. They show incorrect kilometers So the battery performance range is quite below the expectation. But Okinawa does not accept and work on the mistakes. The company is morally and ethically corrupt.
Although the design of okinawa scooters are good, the company has used cheap quality parts and they get damaged very easily in a short period of time. Customers have to struggle to get aftersales service and maintain okinawa scooters.
Okinawa Autotech and its dealers do not honor the warranty given on any parts. They will make all kinds of excuses and in the end you have to pay for the parts from your own end even during the warranty period. So if you have not purchased an okinawa scooter, never purchase it in life.
Okinawa Autotech does not believe in providing aftersales services, the only goal of the company is to manufacture cheap quality scooters, sell them at high prices and earn profits. Okinawa is looking at the short term profit but it will not survive in the long run. Okinawa Scooters go into waste in just 1 or 2 years so the company will also collapse in the future.
This is the only solution for the okinawa scooter victims, file a case in the district consumer forum and get your hard earned money back or scooter replaced. Although it will take time, you will get a solution for sure. So I suggest every okinawa scooter owner to file a complaint against Okinawa scooters.
It is heartbreaking to see that so many customers are suffering due to lack of good customer service and Okinawa company is not responding to them. I feel that the ministry of transport should interfere and force okinawa Autotech to provide aftersales services to the existing customers. The government Should also ban the sales of Okinawa Scooters as the company is not able to provide good customer service to the existing customers.
I feel cheated too, I have spent my hard earned money on something unworthy. Gorox Electric Misled me into buying an okinawa scooter and refused to provide any aftersales services. I faced many problems from the first month of purchase, it seems that Gorox Electric has sold me a used okinawa scooter.
Okinawa Scooters are expensive and looking at the performance they do not deserve the price tag. Okinawa Company manufactures and sells cheap quality scooters and does not provide proper aftersales services. The company does not even listen to the complaints of customers
Cheap quality Okinawa Scooter is made to give pain to customers. It is a made in India product so you should purchase it to suffer and not make any complaints. Okinawa Autotech is cheating customers in the name of a made in India campaign and the government is not taking any action against the company.
I purchased an okinawa scooter almost 1 year ago from Gorox Electric and within 10 days I began to face multiple issues. Handle lock problem, Battery under performing, MCB malfunction and more. Gorox Electric refused to replace/refund and did not provide any aftersales services. Rocky Sharma the owner of the agency filed a complaint against me for writing negative reviews. Now tell me, can't I even write a review after getting cheated.
People who are planning to buy an Okinawa scooter should read all these reviews before making a final decision. Otherwise they will waste their time, money and regret later. Most of the okinawa users are suggesting to not buy okinawa scooters.
Okinawa Autotech does not care about the problems customers are facing. It does not reply to emails or phone calls. Even dealers ignore and make excuses instead of solving the problems. I think we should knock the door of the consumer court and teach the company a good lesson.
Okinawa Scooters are burning and people are dying due to faulty batteries but the company and its dealers are not least concerned about the situation. They just sold cheap quality okinawa scooters anyhow and now they are not responsible for any future problems.
In your case at least the dealer was honest and returned the excess amount of money. Gorox Electric sold me a defective scooter at a higher price and even refused to provide any aftersales service. And When I wrote a review, Rocky Sharma the owner of the agency filed a complaint against me. Just look at the level of cruelty.
Okinawa Scooter has cheap quality parts so they get damaged in a short period of time and you have to get them replaced at your own cost as the company does not honor any kind of warranty.
Forget about getting any free service or warranty, they are only marketing gimmicks. Once you purchase an okinawa scooter all the free services and warranty are lapsed immediately.
Most of the Okinawa Scooters have defective speedometers. They show incorrect kilometers to fool customers into believing that they have traveled a long distance.
Okinawa Scooters and its dealers are focused on selling vehicles and earning profits. They are least concerned about providing aftersales services to customers. If this attitude continues, the company will collapse soon.
The motor of my okinawa scooter has also been burned several times in the last one year. I got it reapired several times but the problem is still there. The motor heats up very quickly and I do not drive fearing fire incidents. The motor of my okinawa scooter is under warranty, but the company is not replacing it. I would suggest people not to buy any okinawa scooter.
The aftersales customer service of okinawa autotech is pathetic. You have to follow their instructions and keep giving them money on regular intervals without asking any question.
Most of the customers who have purchased an okinawa scooter are troubled with some kind of vehicle problem. Since the company has used cheap quality parts in scooters, problems are bound to occur.
I wish I could get any outside help to get the okinawa scooter repaired. Because the company and its dealers are not providing reliable customer service.
You are lucky that your scooter is not fired and your life is safe. Several fire incidents have happened in the past due to faulty okinawa batteries.
The company has to recall several okinawa scooters after the government has taken notice of fire incidents.
Okinawas is the number 1 waste electric scooter of India
The okinawa company has cheated so many customers but still no concrete action has been taken against the company.
The only purpose of the okinwa company is to earn money by manufacturing and selling cheap quality scooters.
If you do not want to waste your time and money, stay away from okinawa scooters. Don't even think of buying it. It will simply ruin your life.
The aftersales service of okinawa company is almost zero. The dealers of the company are also not interested in service customers. They just want to sell scooters and earn profits.
You can call Okinawa Autotech as fraud company because it does not deliver what it promises.
It is wise to read reviews of existing customers before buying any okinawa scooters.
I was fooled into buying an okinawa scooter due to 5 star ratings and positive reviews of Gorox Electric. My experience says that those 5 star reviews are fake and one should not blindly trust them.
This is the story of almost every okinawa scooter. it becomes a waste after the usage of 1 or at most 2 years.
No one should buy any Okinawa scooter. It will make you suffer financially and emotionally
The battery performance of okinawa scooter are far below than exceptions.
If you simply want to waste your time and money, go ahead and buy any okinawa scooter. but you will regret your decision later.
Okinawa Scooters is a fraud company, it manufactures low quality electric scooters and sells them at high prices.
I sent several emails to the Okinawa company explaining problems in my scooter, but they did not reply.
faced several problems in my okinawa scooters
1. Battery getting discharged anywhere anytime
2 motors not functioning properly
I had to fight for 2 months with dealers and the company to get the battery replaced
The company is not interested in investing in customer service because the main goal is to sell not service. In that case Okinawa can outsource its customer service to some other company.
No one wants to make mistake and get cheated, but sometimes it happens.
Okinawa Scooters deserve 0 Star rating because it just sells cheap quality scooters and does not provide any after sales services.
Okinawa Scooter is expensive and after spending so much money it is frustrating to see your vehicles struggling.
Total waste of money, high maintenance cost, no resale value
Thanks for sharing your experience, it will help others in making the right decision of not buying Okinawa Scooters.
I wish I could give 0 Rating to Okinawa Scooters because it is not durable.
Stay Away From Okinawa Scooters and You will be happy.
Okinawa company has used cheap quality parts in scooters and they get damaged in just a few months.
Going to the consumer court is the only option if you want to get your problem resolved.
Yes! Okinawa company makes false claims at the time of purchase, but you get to know the reality when you start driving Okinawa scooters.
At least your okinawa scooter chalti to hai, Mine is dead in just 1 year. I purchased an okinawa scooter from Gorox Electric and faced a lot of problems from the beginning. Gorox Electric refused to replace the vehicle and did not provide any after sales services.
Such fraud companies like Okinawa Autotech should be booked and made accountable for their cheap quality okinawa scooters.
Spread the word, let others not make the mistake you have made. Let nobody suffer and die due to Okinawa Scooter.
This is so sad that customers are wasting their hard earned money.
The goal of okinawa scooters is not to serve people but to cheat them.
the company has thrown cheap quality Okinawa scooters in the market and it does not offer after sales services so customers are suffering.
Selling is more profitable than servicing so the company just sells scooters and does not provide any aftersales services. And dealers also follow the company.
The Okinawa Company does not honor the warranty given on any parts. You have to pay for everything.
Yes, skin is fair but bones are broken. Okinawa Scooters are total failure.
Okinawa Company cannot give any response because they have manufactured and sold cheap quality electric scooters and they are not interested in providing any services.
People who are looking to buy an EV should not make any haste decisions.
I have taken the pain of collecting Complaints of Okinawa Scooter Users from different domains and compiling them into one post to spread awareness and empower people to make the right decision. Okinawa Company Should take this feedback post in the right spirit and try to improve their products and services. The conclusion is Never buy any Okinawa Scooter and Never buy any scooter from Gorox Electric Vehicles.