Saturday, July 1, 2023

My Journey with an Okinawa scooter was no less than a tragedy!

                        Okinawa Scooter Complaints

I Purchased a Dual Ah 35 From Gorox Electrical On 7 Sept, 2021. After 10 Days I Faced Multiple Issues.

1 - Handle Lock Is Not Working

2 - MCB Of the Vehicle Gets Off Automatically Several Times a Day So I Have To Turn It On Manually So That I Can Commute.

3 - Charger Not Working Properly

4 - the Vehicle Makes Too Much Noise While Driving.

5  Battery Under Performing 

It Seems That the Dealer Has Handed Over a Used Bike Or He Has Changed Parts Of the Scooter or Manufacturing Defects.  the Dealer Refused To Repair/replace the Scooter And He Directed Me To a Nearby Showroom For Service. I Called And Sent Mails To Okinawa Company Several Times But It Did Not Reply. Anyhow, I Managed To Get the Scooter Repaired From Okhla Showroom. 

Now The Motor Of My Scooter Is Not Working & I Got It Repaired 3 Times In the Last 6 Months. the Motor Is Under Warranty But the Dealers/companies Are Not Replacing It.

Rocky Sharma the owner of Gorox Eletric is harassing me for the reviews I have written. Now I am planning to file a consumer case and seek compensation for all the harassment and mental agony I have faced in the last 1 and half years. Here is the timeline of my life journey with an Okinawa scooter which was no less than a tragedy. 

1.

I Purchased Okinawa Dual AH 35 From Gorox

7 September, 2021

2

After Running the Scooter for 10 Days I Faced Several Problems.

Handle not Locking

MCB Of the Vehicle Gets Off Automatically

Charger not working properly

Scooter making too much noise

Battery Underperforming

Break Issue

18th September, 2021

3

I contacted Gorox and requested to repair or replace the scooter. It refused to replace or provide any after sales service and directed me to other nearby dealers. It also threatened to take legal action if I took the vehicle to its showroom or made any complaint to the company. 

23rd, September, 2021

4

I called to Okinawa Customer Care Number and the representative provide me the name of address of service centers

25th September, 2021

5

I Visited Okinawa Dream ride showroom and the agency replaced the MCB and repaired the lock and break issues. The 1st service of the scooter was also done. But the issue of charger and battery was not resolved properly.

9th October, 2021

6

After using the scooter for 4 months, the performance of the battery went down, it gave only 30 to 35 average per charge. I visited Sigma Enterprises but the dealer refused to provide service and directed me to the dealer from where I have purchased the vehicle. After I complained to the Okinawa company, the dealer agreed to register a fake battery complaint. The back hood of my scooter was broken and I registered a claim from the insurance company but Sigma Enterprises refused to cooperate in the claim process and did not provide the hood.

27 February, 2022

7

After Several Visits and reminders to Sigma Enterprises, the battery problem was not resolved. Everytime the dealer makes some excuses. Finally I fed up and decided to visit other dealership

March 2022

8

I also decided to take help of social media to put pressure on the dealership and company to avail after sales services. I wrote several reviews about the dealership and Company on consumer advocacy sites.

March, 2022

9

I Contacted Moissanite Automobiles, initially it refused to provide any service and directed me to the dealer from where I have purchased the scooter. But after complaint the dealership agreed to provide the service. But the battery was not replaced. 

27 March, 2022

10

After hearing the incidents of okinawa scooters burning due to faulty batteries, I wrote a mail to the company requesting to replace the battery of my scooter. Battery of my scooter was charging only 70% giving an average run of 25 to 30 kilometers only. But the Company did not pay any heed.

24 April, 2022

11

My Okinawa Dual Ah 35 Is Charging 70% & Giving a Mileage Of 30 Km. I Gave the Vehicle At Okhla Showroom On 5th Sept For Battery Repair/replacement. 

But Even After 10 Days, the Issue Is Not Resolved.

5th Sept, 2023

12

When Dealers and company did not help me with the battery issue. I wrote a mail to the battery provider (Lohum) and he directed the dealer to file a formal complaint and request replacement of the battery.

16 September, 2022

13

Finally, I got a replacement battery after the waiting period of 1 month

6 October, 2022

14

My scooter was at Moissanite Automobiles for one month for battery replacement. After the battery problem was Solved, I began to face the motor issue. The scooter used to stop suddenly with loud noise and some ehh text showed on the speedometer. It seemed that showroom people had either changed the motor of my vehicle or damaged it. 

8 October, 2022

15

Rocky Sharma, the owner of Gorox Electric Vehicles filed a complaint by bribing local police men.

10 October, 2022

16

My scooter was not running due to a motor problem, so I took it to the nearby showroom Sigma enterprises and the agency repaired the motor of the scooter.

31 October, 2022

17

Just after two months, the motor again stopped working and I took the vehicle to the Sigma enterprises. In the process of opening the motor, the untrained Mechanic (Raju) damaged the motor. After that he got the motor welded from a shop. But the motor was not working properly and the mechanic could not repair it.

20 February,  2023

18

I took the vehicle to the Moissanite Automobiles, but after looking at the condition of the motor it sent me back to the sigma enterprises. I requested okinawa company to repair or replace the motor of my vehicle as it is under the warranty period (3 Year)

29 March, 2023

19

I took my vehicle back to Sigma Enterprises and requested to replace the motor because it was under warranty. Initially the dealership refused but under the pressure of the Okinawa company it somehow repaired the motor. But the motor again stopped working after a few days. 

6 April, 2023

20 

I called the customer care number of the company, sent an email, contacted on social media and requested to replace the motor of my scooter as it is under warranty. But the company did not help so far.

18 May, 2023

21

I decided to file a consumer case to seek compensation for the defective product, deficiency in service, Harassment and Mental Agony

June, 2023

Wednesday, June 7, 2023

Why do people regret Buying Okinawa scooters?

Okinawa Scooter Reviews

Before You buy an Okinawa Scooter read the reviews of Okinawa Scooter owners. It is better to be careful than regret later. After reading the testimonials of Okinawa Customers you will get an overview of the company and its products and services. You will also learn about the problems customers are facing and solutions provided by the company. If the company is not able to solve the problems faced by the customers then why should one purchase its products.


Okinawa Scooters Easily catches fire. Many people have lost their lives due to fire incidents in Okinawa Scooters. Looking at the high number of fire incidents in Okinawa Vehicles, the government has to step in and force the company to recall the Risky scooters and rectify the problems. Even after that several incidents of fire were reported by news channels so riding an Okinawa Scooter is very dangerous. I am sharing some of the images of Okinawa Scooter catching fire.

Okinawa Scooter Reviews

Okinawa Scooter Reviews






Okinawa Scooter

The customer is ready to throw the vehicle at half the price in just 5 months Because He has spent 10 thousands in just 3 months for the maintenance of an Okinawa scooter. Okinawa manufactures cheap quality electric scooters and sells them at high prices. Further the aftersales service of the company is pathetic.

Okinawa Scooter

By looking at the Okinawa scooter complaints, It seems Okinawa is looting customers. We do not want cheap-quality made in India electric vehicles. We value high-quality products and services. Okinawa Autotech failed to provide bare minimum level of customer service.




Okinawa Scooter

I agree that the look and design of Okinawa Scooters are good but the performance is pathetic. The maintenance cost of okinawa scooters is very high and no reliable customer service is available. So Why put yourself into trouble by purchasing a cheap-quality okinawa scooter.


Okinawa Scooter
Okinawa Company and its dealers tell lies about the performance of the vehicles. They make false promises just to sell okinawa scooters anyhow. So do not trust them to blindly read the customer reviews of okinawa scooters before buying one.



Okinawa Scooter

Worst customer service is one common thing that I have found in the most okinawa scooter complaints. I am also a okinwa scooter user and I feel that okinawa scooter dealers are not interested in providing aftersales services. They are just focused on selling scooters. Even the company does not reply to emails and phone calls.

Okinawa Scooter

As I have already said, Okinawa is selling cheap quality scooters under the made in India campaign. The maintenance cost of okinawa scooters is very high and the company does not honor the warranty given on any parts. So You have to repair/replace parts at your own expenses even during the warranty period.

Okinawa Scooter
The speedometer of Okinawa Scooters shows an incorrect kilometer so that customers feel that they have driven vehicles for a longer distance. The battery performance is also poor and below expectations. If they say 90km per hour, you just divide it by 2 you will get the actual data.

Okinawa Scooter

Most of the customers have quoted that they have been misled by the company through false promises. I have also been misguided by Gorox Electric about the performance of Okinawa Scooter. 

Okinawa Scooter

Yes, Speedometers of okinawa scooters are fake. They show incorrect kilometers So the battery performance range is quite below the expectation. But Okinawa does not accept and work on the mistakes. The company is morally and ethically corrupt. 
Okinawa Scooter

Although the design of okinawa scooters are good, the company has used cheap quality parts and they get damaged very easily in a short period of time. Customers have to struggle to get aftersales service and maintain okinawa scooters.

Okinawa Scooter

Okinawa Autotech and its dealers do not honor the warranty given on any parts. They will make all kinds of excuses and in the end you have to pay for the parts from your own end even during the warranty period. So if you have not purchased an okinawa scooter, never purchase it in life.



Okinawa Scooter

Okinawa Autotech does not believe in providing aftersales services, the only goal  of the company is to manufacture cheap quality scooters, sell them at high prices and earn profits. Okinawa is looking at the short term profit but it will not survive in the long run. Okinawa Scooters go into waste in just 1 or 2 years so the company will also collapse in the future.

Okinawa Scooter

This is the only solution for the okinawa scooter victims, file a case in the district consumer forum and get your hard earned money back or scooter replaced. Although it will take time, you will get a solution for  sure. So I suggest every okinawa scooter owner to file a complaint against Okinawa scooters.

Okinawa Scooter

It is heartbreaking to see that so many customers are suffering due to lack of good customer service and Okinawa company is not responding to them. I feel that the ministry of transport should interfere and force okinawa Autotech to provide aftersales services to the existing customers. The government Should also ban the sales of Okinawa Scooters as the company is not able to provide good customer service to the existing customers.

Okinawa Scooter

I feel cheated too, I have spent my hard earned money on something unworthy. Gorox Electric Misled me into buying an okinawa scooter and refused to provide any aftersales services. I faced many problems from the first month of purchase, it seems that Gorox Electric has sold me a used okinawa scooter.

Okinawa Scooter

Okinawa Scooters are expensive and looking at the performance they do not deserve the price tag. Okinawa Company manufactures and sells cheap quality scooters and does not provide proper aftersales services. The company does not even listen to the complaints of customers

Okinawa Scooter

Cheap quality Okinawa Scooter is made to give pain to customers. It is a made in India product so you should purchase it to suffer and not make any complaints. Okinawa Autotech is cheating customers in the name of a made in India campaign and the government is not taking any action against the company.

Okinawa Scooter

I purchased an okinawa scooter almost 1 year ago from Gorox Electric and within 10 days I began to face multiple issues. Handle lock problem, Battery under performing,  MCB malfunction and more. Gorox Electric refused to replace/refund and did not provide any aftersales services.  Rocky Sharma the owner of the agency filed a complaint against me for writing negative reviews. Now tell me, can't I even write a review after getting cheated.



Okinawa Scooter

Okinawa Scooter
People who are planning to buy an Okinawa scooter should read all these reviews before making a final decision. Otherwise they will waste their time, money and regret later. Most of the okinawa users are suggesting to not buy okinawa scooters.


Okinawa Scooter
Okinawa Autotech does not care about the problems customers are facing. It does not reply to emails or phone calls. Even dealers ignore and make excuses instead of solving the problems. I think we should knock the door  of the consumer  court and teach the company a good lesson.

Okinawa Scooter

Okinawa Scooters are burning and people are dying due to faulty batteries but the company and its dealers are not least concerned about the situation.  They just sold cheap quality okinawa scooters anyhow and now they are not responsible for  any future problems.

Okinawa Scooter

In your case at least the dealer was honest and returned the excess amount of money. Gorox Electric sold me a defective scooter at a higher price and even refused to provide any aftersales service.  And When I wrote a review, Rocky Sharma the owner of the agency filed a complaint against me. Just look at the level of cruelty.   

Okinawa Scooter
Okinawa Scooter has cheap quality parts so they get damaged in a short period of time and you have to get them replaced at your own cost as the company does not honor any kind of warranty. 

Okinawa Scooter
Forget about getting any free service or warranty, they are only marketing gimmicks. Once you purchase an okinawa scooter all the free services and warranty are lapsed immediately. 

Okinawa Scooter

Most of the Okinawa Scooters have defective speedometers. They show incorrect kilometers to fool customers into believing that they have traveled a long distance.

Okinawa Scooter

Okinawa Scooters and its dealers are focused on selling vehicles and earning profits. They are least concerned about providing aftersales services to customers. If this attitude continues, the company will collapse soon.

Okinawa Scooter

The motor of my okinawa scooter has also been burned several times in the last one year. I got it reapired several times but the problem is still there. The motor heats up very quickly and I do not drive fearing fire incidents. The motor of my okinawa scooter is under warranty, but the company is not replacing it. I would suggest people not to buy any okinawa scooter.

Okinawa Scooter

The aftersales customer service of okinawa autotech is pathetic.  You have to follow their instructions and keep giving them money on regular intervals without asking any question.

Okinawa Scooter

Most of the customers who have purchased an okinawa scooter are troubled with some kind of vehicle problem. Since the company has used cheap quality parts in scooters, problems are bound to occur. 

Okinawa Scooter

I wish I could get any outside help to get the okinawa scooter repaired. Because the company and its dealers are not providing reliable customer service.

Okinawa Scooter

You are lucky that your scooter is not fired and your life is safe. Several fire incidents have happened in the past due to faulty okinawa batteries.

Okinawa Scooter

The company has to recall several okinawa scooters after the government has taken notice of fire incidents.  

Okinawa Scooter

Okinawas is the number 1 waste electric scooter of India

Okinawa Scooter

The okinawa company has cheated so many customers but still no concrete action has been taken against the company.

Okinawa Scooter

The only purpose of the okinwa company is to earn money by manufacturing and selling cheap quality scooters.

Okinawa Scooter

If you do not want to waste your time and money, stay away from okinawa scooters. Don't even think of buying it. It will simply ruin your life.

Okinawa Scooter

The aftersales service of okinawa company is almost zero. The dealers of the company are also not interested in service customers. They just want to sell scooters and earn profits.

Okinawa Scooter

You can call Okinawa Autotech as fraud company because it does not deliver what it promises.

Okinawa Scooter

It is wise to read reviews of existing customers before buying any okinawa scooters.

Okinawa Scooter
I was fooled into buying an okinawa scooter due to 5 star ratings and positive reviews of Gorox Electric. My experience says that those 5 star reviews are fake and one should not blindly trust them. 

Okinawa Scooter

This is the story of almost every okinawa scooter. it becomes a waste after the usage of 1 or at most  2 years. 

Okinawa Scooter

No one should buy any Okinawa scooter. It will make you suffer financially and emotionally 

Okinawa Scooter

The battery performance of okinawa scooter are far below than exceptions. 

Okinawa Scooter

If you simply want to waste your time and money, go ahead and buy any okinawa scooter. but you will regret your decision later.

Okinawa Scooter

Never buy any okinawa scooter, gorox electric trapped me into buying a cheap quality scooter.  

Okinawa Scooter
Okinawa Scooters is a fraud company, it manufactures low quality electric scooters and sells them at high prices.


Okinawa Scooter


I sent several emails to the Okinawa company explaining problems in my scooter, but they did not reply.

Okinawa Scooter


faced several  problems in my okinawa scooters

1. Battery getting discharged anywhere anytime
2 motors not functioning properly
I had to fight for 2 months with dealers and the company to get the battery replaced

Okinawa Scooter

The company is not interested in investing in customer service because the main goal is to sell not service. In that case Okinawa can outsource its customer service to some other company.

Okinawa Scooter

No one wants to make mistake and get cheated, but sometimes it happens.

Okinawa Scooter

Okinawa Scooters deserve 0 Star rating because it just sells cheap quality scooters and does not provide any after sales services.

Okinawa Scooter


Okinawa Scooter is expensive and after spending so much money it is frustrating to see your vehicles struggling. 

Okinawa Scooter
Total waste of money, high maintenance cost, no resale value

Okinawa Scooter

Thanks for sharing your experience, it will help others in making the right decision of not buying Okinawa Scooters.

Okinawa Scooter

I wish I could give 0 Rating to Okinawa Scooters because it is not durable.

Okinawa Scooter

Okinawa Scooter


Stay Away From Okinawa Scooters and You will be happy.

Okinawa Scooter

Okinawa company has used cheap quality parts in scooters and they get damaged in just a few months.

Okinawa Scooter

Going to the consumer court is the only option if you want to get your problem resolved. 


Okinawa Scooter

Yes! Okinawa company makes false claims at the time of purchase, but you get to know the reality when you start driving Okinawa scooters.

Okinawa Scooter

At least your okinawa scooter chalti to hai, Mine is dead in just 1 year. I purchased an okinawa scooter from Gorox Electric and faced a lot of problems from the beginning. Gorox Electric refused to replace the vehicle and did not provide any after sales services.

Okinawa Scooter

Such fraud companies like Okinawa Autotech should be booked and made accountable for their cheap quality okinawa scooters.

Okinawa Scooter

Spread the word, let others not make the mistake you have made. Let nobody suffer and die due to Okinawa Scooter.

Okinawa Scooter


Cheap quality okinawa scooters do not have any resale value. 

Okinawa Scooter

This is so sad that customers are wasting their hard earned money.

Okinawa Scooter

The goal of okinawa scooters is not to serve people but to cheat them.

Okinawa Scooter
the company has thrown cheap quality Okinawa scooters in the market and it does not offer after sales services so customers are suffering.

Okinawa Scooter

Selling is more profitable than servicing so the company just sells scooters and does not provide any aftersales services. And dealers also follow the company.

Okinawa Scooter

The Okinawa Company does not honor the warranty given on any parts. You have to pay for everything.

Okinawa Scooter
Yes, skin is fair but bones are broken. Okinawa Scooters are total failure.

Okinawa Scooter


Okinawa Company cannot give any response because they have manufactured and sold cheap quality electric scooters and they are not interested in providing any services.


Okinawa Scooter


People who are looking to buy an EV should not make any haste decisions. 


Okinawa Scooter


I have taken the pain of collecting Complaints of Okinawa Scooter Users from different domains and compiling them into one post to spread awareness and empower people to make the right decision. Okinawa Company Should take this feedback post in the right spirit and try to improve their products and services. The conclusion is Never buy any Okinawa Scooter and Never buy any scooter from Gorox Electric Vehicles.